The #1 concern: "What if something goes wrong?" Here's how protection works on LocaYo.
How Deposits Work
The owner sets a refundable security deposit, arranged directly between you. Common methods: cash at pickup, bank transfer, or any agreed method.
- Standard: 30-50% of item's value
- High-value: up to 100%
- Return: deposit returned after item is checked at return
Damage Reporting
- Owner reports damage within 48h with photos
- Renter is notified and can respond
- If agreed, deposit covers it
- If disputed, LocaYo mediates
Tips for Owners
- Document condition before each rental
- Set appropriate deposits
- Include condition notes in listing
Tips for Renters
- Inspect at pickup, take photos
- Return on time
- Communicate if something breaks
Questions? Visit our Help Center.
Tags
#insurance#deposits#protection#safety#peer-to-peer rental