Changes to the LocaYo Terms of Service

What is changing

• § 2 — a new definition of "Local classified ad".
• § 3 paras. 1–3 and 7 — the description of the Platform now covers Local classifieds; contracts and payments arising from such ads are concluded and settled between Users, with no LocaYo commission.
• § 3 para. 9 and § 7 para. 3 — the general ban on sale offers is removed: selling is possible, but only in the Local classifieds section. Residential leases longer than 30 days may be advertised only in the Real estate section, without the Booking system; short-term rental of residential premises remains prohibited.
• § 3a — we describe the order of Local classified ads (chronological, no rotation) and how paid boosts work in this section.
• § 7b — a new paragraph with the rules for Local classifieds (full text below).
• § 8b — a new paragraph describing document templates, receipts and bills in the panel (templates are for illustration; the issuer is responsible for the content; LocaYo does not store issued documents or issue VAT invoices).
• § 9(1) — business plans (monthly subscription) are now described; their scope is set out in the price list, and Local classifieds do not count towards the limits.
• Privacy Policy, sections 2.1 and 2.4a — data collected with Local classified ads, how long we keep it, and the option to voluntarily show an e-mail address in an ad.
• § 5.1 and § 15 (clarification, 28 Sept) — safety rules: register with a permanent e-mail address (no disposable inboxes or serial accounts), no automated data collection, messages with links to external websites are not delivered; description of automatic abuse protection. Privacy Policy, section 7 — how this protection uses the IP address and device identifier.
• § 17(1) and Privacy Policy, section 10 (added 30 Sept, in effect from 16 October 2026) — the 15-day notice period does not apply to changes we have to make immediately because the law requires it or to protect against fraud, spam or other security threats; we will inform you of such a change without delay.
• Privacy Policy, section 7 (clarification, 1 Oct) — reporting a conversation with the "Report" button: the latest messages from that conversation (up to 30) are attached to the report so that a moderator can assess it.
• § 3(10) and Privacy Policy, section 2.4 (added 10 Oct) — content from external sources: public tenders from the Public Procurement Bulletin and Baza Konkurencyjności (for information, with the source stated; the full list is visible to accounts with a business card), investments from the register of developer prices (dane.gov.pl) and real estate agency offers imported automatically from their software (published on the agency's account; the agency is responsible for the content). Which data we store from these sources and on what basis.

If you do not accept the changes, you may close your Account before the day they take effect (Settings → Delete account); a business User may terminate the contract during that time. Continued use of LocaYo after that day means acceptance of the new Terms.

Full text of the new Terms

7b. Local classifieds — for sale, swap, free to collect

1. What this section is. Local classifieds is a board where Users list items for sale, for swap or to give away for free, and — in the Real estate and Vehicles sections — also real estate (sale, exchange, lease) and vehicles, and in the Jobs section — job offers. The section is separate from item rentals, services and the job-request board: the Booking system, the calendar and Platform-generated agreements do not operate here. The provisions of § 7 apply to Local classifieds unless this paragraph states otherwise. We may open individual sections gradually. We do not publish "wanted" or "looking for" ads.
2. LocaYo is not a party to the contract. Any sale, exchange, donation or lease contract is concluded solely between Users, outside the Platform. LocaYo does not take part in concluding, performing or settling these contracts and does not know their final terms: it does not accept payments, hold money or items, or arrange shipping, and it does not run a buyer-protection programme. We recommend collection in person and payment after inspecting the item. Do not send deposits to strangers and do not use "payment collection" links sent in messages — LocaYo never sends such links.
3. Who is advertising. When posting a Local classified ad, the User declares whether they act as a private individual or as a trader (including a real-estate agent, developer, used-car lot or dealer). We show this information next to the ad. Where the seller is a private individual, the buyer does not benefit from consumer rights arising from rules on contracts concluded with a trader (in particular the right of withdrawal from a distance contract); the seller's liability follows from the Civil Code. A trader is responsible for meeting their own information duties towards consumers and for the safety of the products offered — they may not offer dangerous products or products withdrawn from the market. Reports concerning product safety (the "Report this ad" button or [email protected]) are handled first, no later than within 3 working days. The User is responsible for the truthfulness of the declaration; posing as a private individual while trading commercially is a breach of the Terms.
4. Fees and Boosts. Posting Local classified ads is free of charge and does not count towards the plan limits in § 9. A User may voluntarily use paid Boosts (Bump, Highlight, Top in category, Homepage) under the rules and prices in § 9 and the price list shown before purchase; we make these features available in individual sections gradually. The price of a Boost is always shown before purchase, a change of the price list does not affect Boosts already paid for, and we announce price increases with the notice period set out in § 17. Not using Boosts does not restrict publication of an ad. Introducing a fee for merely posting an ad in a selected section would require an amendment of the Terms under § 17.
5. Requirements. A Local classified ad contains a truthful title and description, a price (or the "free" or "swap" marking), a town and up to 8 photos showing the item actually offered. One item means one ad. Posting the same ad multiple times (spam) — including in different towns or sections, or by deleting and re-posting it to return to the top of the list — is prohibited and may result in removal of the ads and blocking of the Account (§ 15). The number of ads per Account is not limited; for anti-spam reasons we may apply daily limits on the number of new ads (lower for new Accounts), and an ad posted in place of a recently deleted ad with the same content keeps that ad's previous position on the list.
6. What may not be advertised. In addition to the prohibitions in § 7 para. 3, in this section we do not publish in particular:
   • dogs and cats other than under para. 7, and animals covered by species protection,
   • medicines, prescription medical devices and supplements with medicinal effect,
   • drugs, psychoactive substances and "legal highs",
   • weapons, ammunition, explosives and pyrotechnics,
   • alcohol, tobacco products, e-cigarettes and e-liquids,
   • documents, accounts, login credentials and SIM cards registered to another person,
   • counterfeits, copies and goods infringing intellectual-property rights,
   • services and content of an intimate nature,
   • stolen items and devices with a lock (iCloud, MDM, IMEI blacklist),
   • products withdrawn from the market or found to be dangerous.
7. Animals. Polish law prohibits placing dogs and cats on the market outside their place of keeping or breeding, and breeding them for commercial purposes outside kennels and catteries registered with nationwide breeders' organisations (Art. 10a of the Animal Protection Act). Therefore:
   • the sale of a dog or cat may be advertised only by a kennel or cattery registered with such an organisation — any nationwide breeders' association or union, not only the largest ones; the ad states the name of the kennel or cattery and the full name and number (REGON or KRS) of the organisation it is registered with; the animal is handed over at the place of breeding, with no "delivery" or shipping,
   • adoption of a dog or cat (free of charge) may be advertised only by animal shelters and social organisations whose statutory purpose is animal protection; we do not publish "dog / cat to give away" ads from other persons,
   • one ad concerns one animal or one litter; an animal may not be a "free extra" with another item or the subject of a swap,
   • ads for other live animals are always reviewed by a moderator; we do not publish animals covered by species protection.
8. Real estate. In the Real estate section you may advertise sale, exchange and lease other than short-term (flats, houses, rooms, plots, garages, commercial premises, halls and warehouses). An ad is solely information about an offer — the Platform does not handle bookings, payments or lease agreements for real estate. Short-term rental of residential premises remains prohibited in this section as well (§ 3b). Where an energy performance certificate has been issued for the building or premises, the advertiser is required by law to state the indicators from that certificate in the ad — the form provides separate fields for this and the advertiser is responsible for filling them in. Agents and developers advertise as a trader. One ad concerns one property and one type of transaction (not "for sale or to let"); the price stated is the price of the whole property or, for a lease, the monthly rent. An exact address is not required; the town and district are sufficient.
9. Vehicles. In the Vehicles section you may advertise the sale and swap of vehicles, machinery, trailers, and parts and accessories. The advertiser states the true mileage, year of manufacture, technical condition and information about damage; advertising a vehicle with a false odometer reading is prohibited, as are auction-style ads. The form may require the VIN; we show it only after the interested person clicks to reveal it. Only a person entitled to dispose of the vehicle (the owner or a person authorised by the owner) may advertise it. Used-car lots and dealers advertise as a trader.
10. Jobs. In the Jobs section employers and employment agencies may advertise job and contract-work offers. The ad states who is hiring (company name or the first name of the person hiring), the position, the place of work and the type of contract. The job title and the content of the ad must be gender-neutral and non-discriminatory (Art. 18^3ca of the Polish Labour Code); we recommend stating the pay or pay range. An employment agency states its entry number in the register of employment agencies. The following are prohibited: charging candidates any fees, offers conditional on a payment, the purchase of goods or recruiting further persons, offers of an escort nature, and offers of work that is against the law. We do not publish "looking for a job" ads. LocaYo is not an employment agency, does not conduct recruitment and does not collect CVs — contact with the advertiser takes place under the "Contact" paragraph below.
11. Moderation. A Local classified ad becomes public after review by a moderator. The form rejects ads for goods on the prohibited list straight away and gives the reason (an automated keyword check); all other decisions are made by a moderator. A rejected ad returns to its author with the reason; once corrected, it is reviewed again. A change of title, description or photos may send the ad back to moderation; a change of price does not. Decisions may be appealed (§ 15).
12. How long an ad lives. A Local classified ad is active for 45 days from publication and — unless the Author switches this off — is renewed automatically for a further 45 days. We may limit the number of consecutive automatic renewals; once it is used up, and also in the last 7 days of the period and after it ends, the Author may renew the ad manually, free of charge. No renewal changes the ad's position on the list. The Author must promptly mark the ad as "sold" / "no longer valid" when it ceases to be current. After the period ends, or after the ad is marked as "sold" / "no longer valid", the ad remains available at its address for 14 days with a notice that it is no longer valid, and then disappears from the public part of the Platform.
13. Order on lists. Local classified ads are displayed chronologically — newest first; over time an ad moves down the list (unlike rental and service listings, which rotate). The User may choose sorting by price. Paid Boosts affect an ad's position and appearance — boosted ads are marked; details in § 3a.
14. Contact. Contacting the Author requires being logged in. Conversations take place via LocaYo chat; when posting an ad, the Author chooses whether to additionally share a phone number or an e-mail address. We reveal these details only to logged-in Users after they click "Show number" / "Show e-mail"; the number of reveals is limited and counted. The ban on placing contact details in the content and on photos (§ 7 para. 4) applies here too.
15. Reports. Any Local classified ad can be reported with the "Report this ad" button. Reports are handled by a moderator; we inform the reporting person of the outcome.
16. Suspended or deleted Account. Suspension of an Account pauses the User's Local classified ads, restoring the Account restores them, and deletion of the Account removes them permanently.
17. Food. A seller of food is responsible for ensuring that the sale meets the requirements of food law, including sanitary and veterinary requirements, and for correct product labelling. LocaYo does not check the quality or safety of food.